Privacy Policy

This policy explains what personal information Marrakesh Private Driver collects when you visit this website or contact us, why we collect it, and the choices you have. We keep it short and plain, and we only collect what we need to answer you and organise your transport.

Who we are

Marrakesh Private Driver is a private driver and transportation service based in Marrakesh, Morocco, run by Ismail. For any question about your personal information, contact us:

What we collect

Information you give us

When you send an enquiry through our contact form, we receive the details you type in: your name, email address, phone or WhatsApp number (optional), the service you're interested in, your start date and number of travellers (optional), and your itinerary or message. If you contact us by WhatsApp, phone or email, we receive your contact details and anything you choose to share in that conversation, such as flight times, pick-up addresses or the names of travellers.

Information collected automatically

Like any website, our hosting provider records basic technical data when pages are requested, such as your IP address, browser type and the time of the visit, to deliver the site and keep it secure.

Analytics cookies, only if you agree

When you first visit, we ask whether you accept analytics cookies. Only if you click "Accept" do we load Google Analytics, which uses cookies to tell us things like how many people visit, which pages they read, which country they're in and how they found us. We use this only to improve the website. If you click "Decline", Google Analytics is not loaded. We don't use advertising cookies.

Your choice is saved in your browser. You can change it at any time: .

How we use your information

  • To reply to your enquiry and send you a quote
  • To plan and carry out your transfers, day trips or itinerary, for example to know where and when to collect you
  • To contact you about your booking before and during your trip
  • To keep records we're required to keep by law

We do not sell your information, and we do not use it for unrelated marketing.

Services that help us run this website

We use a small number of trusted services. Each one only receives what it needs for its job:

ServiceWhat it doesInformation involved
FormSubmit (formsubmit.co)Delivers contact form messages to our emailThe details you enter in the form
Google (Gmail)Our email inbox, where enquiries are storedYour enquiry and any emails we exchange
NetlifyHosts this websiteTechnical data such as IP address and browser
Google AnalyticsVisitor statistics, only if you accept cookiesPages viewed, approximate location, device and browser, via cookies
Google FontsProvides the typefaces used on the siteYour IP address, when your browser downloads the fonts
WhatsAppMessaging, if you choose to contact us thereYour number and messages, under WhatsApp's own policy

Some of these providers may process information outside Morocco. If you book with us, we may also need to share necessary details, such as names and pick-up times, with accommodation or partners involved in your trip, only when needed to deliver it.

How long we keep it

We keep enquiry and booking messages for as long as needed to answer you and deliver your trip, and afterwards only as long as required for accounting or legal reasons, or to help you if you travel with us again. You can ask us to delete your messages at any time.

Your rights

You can ask us at any time to:

  • See the personal information we hold about you
  • Correct anything that is wrong
  • Delete your information, unless we must keep it by law
  • Stop using it for a particular purpose

Just email marrakeshprivatedriver@gmail.com. In Morocco, personal data is protected by Law 09-08, overseen by the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel). If you live in the European Union or the UK, you also have rights under the GDPR, and you can contact your local data protection authority.

Security

This website is served over a secure, encrypted connection (HTTPS). We take reasonable care to protect the information you send us, but no method of transmission over the internet is completely secure.

Links to other websites

Our site links to other websites, such as Tripadvisor and WhatsApp. Their own privacy policies apply when you visit them.

Changes to this policy

If we change how we handle personal information, we'll update this page and the date at the top.

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